Business Technology

Big-thinking small businesses have the chance to pitch their high-tech ideas to public sector organisations in a series of collaborative events called Innovation Den There is enormous potential in technology for enabling the public sector to deliver improved services and generate savings. Many small businesses have innovative ideas and products which can help public sector [...]

With public services poised to move into the cloud, critical questions about IT security and data protection must be addressed No longer in the realm of blue-sky thinking, cloud computing has developed beyond the initial hype and is now a viable and attractive option for both private and public sectors. Many organisations are ready to [...]

Market-leading distributor provides resellers with the widest range of products and services for the public sector Distribution – the silent partner It is a little known fact that, in the UK, distributors handle 98 per cent of the IT and technology products purchased by the public sector. Distribution essentially brings technology to market and one [...]

Unlock the many potential benefits that leveraging private sector expertise can bring We are used to seeing our dustbins emptied by contractors, and nobody expects Whitehall departments to employ their own caterers or cleaners. But could central and local government further collaborate with the private sector to improve the quality and reduce the cost of [...]

Self-service has infiltrated almost every facet of society, even finding its way behind the locked doors of Her Majesty’s prisons It is now not uncommon to see self-service computer kiosks installed in prisons. Prisoners use kiosks to carry out everyday tasks, such as ordering food from a pre-set menu, arranging visits, viewing notices and timetables, [...]

By focusing on the customer’s needs, public services will be transformed by the digital revolution Digital services can make a significant contribution to reducing the cost of delivering public services. What’s more, they are also a necessity if an organisation wants to keep up with the demands of an increasingly digital customer. And it’s not [...]

You can streamline services and lower costs by combining consulting, hardware, software implementation and workflow management The public sector now faces enormous challenges as budgets are cut, but pressure remains for frontline services to be maintained. Squaring this circle requires imaginative thinking and a clear understanding of the issues in hand. Processes and procedures that [...]

E-government can improve services and engagement even in an age of severe austerity A crisis tends to get things really moving – and right now major governments, the UK’s included, acknowledge some degree of financial crisis. It’s no surprise, then, that those in authority are looking at new ways of working as they try to [...]

Local authorities can deliver their services, cut costs and improve productivity by consolidating their IT and communications and equipping their employees to work flexibly Local government faces severe financial restraints, but ICT departments are rising to the challenge of building leaner, more sustainable organisations, according to O2. Working with senior executives in 14 local authorities, [...]

Plans are under way for a seamless transition into cheaper, faster delivery of public services that are more secure and better integrated Imagine if every car in the UK had to have its own road; the cost and environmental impact would be enormous. Then picture the difference if each car shared a road with countless [...]