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Bags and baggage

Business Technology’s US ‘blogger Keil Hubert is back in Europe this month. Today: getting the customer service run-around from the airline industry.

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Random encounters

It’s easy to reach the wrong target when the entire world is interconnected. Keil Hubert suggests that we sometimes have a moral duty to respond to random strangers.

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Tilting at windbags

Social media access gives normal people great power to sound off about problems. Keil Hubert suggests that this can backfire depending on how one defines a ‘problem’.

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Craig Tillotson: Faster payments for everyone

Why millions of you support our move to faster payments for everyone

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News: M-Pesa, Square Stand PoS system

M-Pesa: The new act of banking in Africa A system of mobile payments which helps some of the poorest people in the world is expanding to new countries.

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News: M&S contactless payment, Facebook gift cards

Contactless payment is a hit in M&S stores Last month Marks and Spencer completed the roll-out of its Near Field Communications (NFC) payment system to 644 of its UK stores, and claims it is processing more than 230,000 contactless transactions every week.

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Credit: StormKatt (Flickr)

#DigitalPayments: Heir to cash’s throne

Dave Baxter discovers more about digital payments – from chip and PIN to virtual currencies – and how they’ll develop in the future

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Money at the sound of your voice

Dave Baxter on ways to access your money that could be more secure than passwords.

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The Moneyless Man: Life without currency

Looking surprisingly well kept in some smart jeans and a jumper, Mark Boyle sniggers through a mouthful of food.

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Credit: scottjacksonx (Flickr)

Keil Hubert: Sell me a digital wallet

We’re huge fans of the ‘Horrible Histories’ books, my family. Discovered them by accident on our first trip to London during a museum tour.

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